Write to us
Fill in the form and your message lands straight in our support inbox. Adding your 8-character code from the game (Social screen, Add tab) lets us find your account right away.
Support
How can we help?
Something went wrong, or have a suggestion? We’re here.
Report a player
In the game, open a player’s profile and use “Report”, or “Block” to stop them from seeing you and messaging you. At the table, double-tap the chat button or the push-to-talk button to mute players’ messages or voices just for you. Reports are reviewed within 24 hours.
Or email us directly
destek@glitchfact.comFrequently asked questions
Can I move my account to another phone?
If you signed in with Google (Android) or Apple (iPhone), just sign in with the same account on your new phone. Guest accounts live only on the device you play on and can’t be moved.
An item I purchased didn’t reach my account.
Send us the store receipt (with the order number) and your code from the game using the support form or by email; we’ll check and add it to your account.
Is there betting in Yatır Batır?
No. There is no betting at the tables: gold is never staked and never lost in a match. Every win earns you trophies and carries you up arena by arena.
Can in-game gold be exchanged for real money?
No. Gold and other items can only be used inside the game; they can’t be exchanged for real money or anything of value, and can’t be transferred.
How do I delete my account?
We explain the steps on the account deletion page. Account Deletion